Having standardised the coding of the documents makes our tasks much simpler. When it comes to searching, it is much more efficient to have everything under the same coding and not divided into different parts as we had before. 

QUIMICA LUAR

LISETTE MARILE FLORES

Quality Assurance Analyst at – Laboratorios Química Luar

LABORATORIOS QUÍMICA LUAR

 

From Loyal Solutions, we present a new testimonial from one of our clients: Laboratorios Química Luar.

With the aim of contributing to improving the patients’ quality of life, the Argentinean laboratory began its activity in the city of Cordoba in the 1970s.

Focused on finding solutions to adequately treat patients, they are distinguished by their permanent links with research institutions such as CEPROCOR, National University of Cordoba, CONICET and other health institutions.

The company’s objective is the production and commercialisation of products of the highest quality and therapeutic effect under the slogan: “Innovation and development at the service of your life”.

To achieve excellence in their business, it is very important to manage all the processes involved in the production, sales and distribution of their products.

We interviewed Lisette Marile Flores , who is currently working as a Quality Assurance Analyst and was responsible for implementing the new document management system . Through a video call, she told us about her experience with Loyal Solutions and the DMS module implemented in the company.

Lisette was already familiar with the Loyal system, as she had previously worked in two other companies where the software was used: Fresenius Kabi and Biofarma. In these two companies, Lisette used the tool as final user. In this case, at Química Luar, she is in charge of system administration.

The quality area of the company began to evaluate the possibility of acquiring a software for the management of their documents mainly because they needed to reduce the time in which certain tasks were carried out. For this reason, in April 2021, Lisette contacted us through our web site.

The proposal to implement Loyal came from the need to reduce the time spent managing and controlling documentation. I knew from my experience that all this could be solved with Loyal, so I suggested it as a first option.

Química Luar was looking for a system that would allow them to achieve their goal of facilitating the management, communication and collaboration of all the areas involved. Therefore, they arranged a meeting with one of our sales representatives and after watching a demo of the product, they decided to implement the software in the company to manage their documentation in a more efficient and secure way.

The implementation, carried out virtually due to the pandemic, was successful. The consultants at Loyal and the Química Luar team worked together and within a few months they had their documentation loaded into the system.

The implementation and coaching went very well. The consultant, Cesar, is a great trainer. He was excellent in every meeting we had, I am more than satisfied with his services. I even had his WhatsApp to send him any queries that might arise.

The use of the tool not only reduced the time to complete tasks, but also reduced the amount of paper used. Excessive paper consumption is not only bad for the environment, but also for the company’s budget.

On the other hand, the company needed to standardise the coding of documentation . For this reason, Loyal’s consultant proposed to modify the coding scheme to standardise the codes and to have more traceability of the products.

This change, which was adopted with the implementation of the Loyal tool, also led to an improvement when searching for documents, as each specification now has a unique identification code, making the task simpler and more agile.

Having standardised the coding of the documents makes our tasks much simpler. When it comes to searching, it is much more efficient to have everything under the same coding and not divided into different parts as we had before.

Quimica Luar Laboratory exports its products and maintains a permanent relationship with the United States, Brazil, Chile, Uruguay, Venezuela, Panama, Ecuador and Colombia. For this purpose, it has the corresponding authorisations to manufacture and distribute medicines from the Argentinean health authority Health Ministry – ANMAT.

Considering that the pharmaceutical industry is increasingly raising its regulatory quality standards, ANMAT establishes as necessary and mandatory to have a validated software . In this way, it allows to have attributable, current and accurate information of each phase of the processes controlled and recorded.

The objective of this validation is to generate electronic records that guarantee the transparency and suitability of the drug manufacturing processes, in order to safeguard the health of patients.

 The Software validation ia an ANMAT requirement that we have to comply with. We are working together with the consultant to have the Loyal system validated as it is of utmost importance to have standardised all document creation and distribution, especially for our type of industry.

Finally, Lisette told us that in the context of the pandemic, they had no problems using Loyal. They were able to carry out the training and tasks inherent to the system without any problems.

Staff adapted well to the new system and were able to understand the importance of the time taken to complete tasks and how this was optimised by Loyal. Going from paper to digital is a huge change and involves a commitment from all involved.

The world challenges us at every turn, disruptive changes demand different solutions. A new perspective is opening the way, bringing science closer to life. At Laboratorios Química Luar, they promote the research and development of innovative products, addressing the concerns of the medical community regarding complex and poorly attended pathologies.

From Loyal Solutions we thank you for trusting us and for letting us accompany you in this process of continuous improvement . We will continue working to meet all your expectations

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