Who are we and what do we do?
For the past 30 years, we have been dedicated to improving business management and quality.
We develop software for business management of documents, quality, risks, key performance indicators (KPIs), and regulatory compliance.
Our products aim to maximize process efficiency and outcomes.
They are designed on a unified, intuitive, and integrated platform that simplifies management, improves communication, and fosters collaboration across all areas of the company.

30 YEARS
USUARIOS
We are a team with 30 years of experience in software development.
THOUSANDS
OF USERS
Our products are used successfully by thousands of users.
6 COUNTRIES
DD A
Companies from Latin American countries use our products daily to achieve excellence.
ISO 9001
DD A
Ensuring quality responsibility in the products and services we offer, we are certified by the ISO 9001:2015 standard.

Mission, Vision y Values
MISSION:
Help organizations achieve the highest levels of productivity through products and services that optimize their management processes.
VISION:
Being the most chosen solution internationally by organizations seeking products and services of excellence.
VALUES:
- Customer orientation: Prioritizing the needs of customers.
- Continuous excellence: Constantly surpassing ourselves in pursuit of excellence.
- Team synergy: Fostering an environment where unity and teamwork are key to success.
- Passion: Passion is the driving force that motivates us to exceed all expectations in our work.
- Innovation: We are committed to innovating to surpass boundaries and achieve new successes.
- Trust: We strive to build and maintain strong, lasting relationships.
Our Team

Our multidisciplinary team is dedicated to constantly adding value to our company and our products.
We aim to build lasting relationships with clients and collaborators alike, which is reflected in the fact that half of our staff has been with us for over ten years, demonstrating the excellent work environment we offer.
Our pillars are:
- Act responsibly and with commitment.
- Leverage our extensive experience in management systems and automation.
- Implement agile methodologies to optimize efficiency.
- Focus our efforts on fully satisfying customer needs.
We began our expansion journey by starting operations under the name of Sisdam SA.
With enthusiasm and dedication, we launched the first version of Loyal ISO using Lotus Notes technology.
In three years, we received the Distinction Award as an IBM Partner for Latin America.
We won the ‘Lotus Applications Brazil’ Contest organized by IBM.
We received the ‘Top Quarterly Revenue Achievement’ award from IBM.
We inaugurated our first office in Brazil, located in the city of São Paulo.
Keeping our commitment, we managed to obtain ISO 9001:2000 certification.
After substantially improving our product, we launched the new version of Loyal based on Java.
We have expanded our Loyal PRO division, positioning ourselves as the leading IT service provider for Equifax Veraz.
We solidified our identity as Loyal Solutions and Loyal PRO in professional services, launching our innovative Loyal KPI module to the market for comprehensive indicator management.
In response to our clients’ needs, we launched the first Loyal Cloud in collaboration with LoJack.
We introduced LOYAL GRC, our new suite of revolutionary products designed to optimize risk management and regulatory compliance.
We launched the new version of Loyal 6, featuring innovative design and enhanced functionality.