Case Study

ABOUT

Molinos Agro is an Argentine agribusiness company with more than 119 years of history and one of the country’s leading soybean processors, with a milling capacity of 6 million tons per year. At the time of the interview, about 5% of the soybean meal consumed worldwide came out of the port of San Benito, and the company exported about 2 million tons of grain. It works with state-of-the-art technology and highly trained professionals, and has used LOYAL for many years.

THE CHALLENGE

“It was a mess”

Diego has been Head of Technical Office for five years and is in charge of investment and improvement projects. “When I first arrived, it was a mess,” he recalls.

THE PROJECT

Expanding LOYAL beyond quality

Molinos Agro had long used LOYAL’s DMS and QMS modules for document and quality management, and it decided to expand the system to include the technical team. The implementation was successful.

“When we were looking and comparing different alternatives, the systems area recommended we try LOYAL. Initially we used a test server environment. Then we required special development, and the system was able to adapt perfectly to what we needed.” — Diego Martín

THE SOLUTION

A tailored technical documentation system

LOYAL was adapted to the Technical Office’s way of working. Today, the team has more than 4,000 drawings loaded in the system, which shows how far the platform can go beyond traditional quality management.

Quality, audits, and the environment

The company holds several quality certifications, including ISO 9001:2015 and Good Manufacturing Practices. The QMS module lets it manage all the tasks of its quality system and face internal and external audits. Caring for the environment is also one of its main objectives. With LOYAL’s help, the company is ISO 14001:2015 certified and has obtained the Environmental Fitness Certificate for its plant and port, as well as for its investments.

“We overcame a lot of audits over the years. The system helped us a lot. The auditors were very happy because the software allows strict and rigorous management, as much as they want it to be.” — Diego Martín

KEY RESULTS

• More than 4,000 drawings are loaded in LOYAL
• LOYAL grew from document and quality management to include the technical team, with a special development built around its needs
• QMS manages the quality system’s tasks and has helped the company get through many internal and external audits
• ISO 14001:2015 certification and the Environmental Fitness Certificate for the plant and port were achieved with LOYAL’s help

CUSTOMER EXPERIENCE

“I would definitely recommend the system. I prefer to carry out tasks with rigorous criteria, and I think that with LOYAL you can achieve good follow-up, as all the steps you need for a workflow are there. I find the system very strong in this respect, and it’s also easy to get used to.” – Diego Martín

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