“LOYAL is a vital tool for our work.”
Mariana Antonielli, Head of Quality Assurance, DVA Agro
MARIANA ANTONIELLI
Head of Quality Assurance at DVA Agro
Case Study
ABOUT
DVA is a German chemical and bio-solutions company with more than 50 years of experience. In Argentina, it develops crop protection and nutrition solutions for agriculture and complex industries, working toward a more sustainable future for crop cultivation by improving yields, efficiency, and quality for farmers. With operations across Europe, Latin America, Asia, and Africa, DVA needed a way to manage quality and documentation across multiple countries.
THE CHALLENGE
One platform, many countries
In 2019, DVA was looking for a system to centralize documentation from different countries on a single platform, one flexible enough to support different languages, local requirements, and ways of working.
THE PROJECT
DVA’s first LOYAL implementation in English
DVA implemented LOYAL DMS, QMS, and KPI, the first time LOYAL was deployed in English. The platform expanded from document management into global quality management, with QMS used across countries and areas. Today, DVA uses LOYAL across India, China, Argentina, Bolivia, Paraguay, and Germany. “LOYAL’s consultant, Cesar, is a very professional and great person,” Mariana says. “He was always willing to help us and solve our doubts.”
THE SOLUTION
One platform across countries
LOYAL gives DVA a centralized platform for document and quality management across multiple locations, with QMS used globally to keep quality processes connected across countries and areas.
KPI dashboards that catch problems early
In Argentina, DVA runs three dashboards with 30 automated KPIs to monitor production performance. The dashboards are displayed in the plant’s canteen, giving teams direct visibility into where things stand and where action is needed.
Connecting performance to quality
KPIs can be linked to non-conformities, findings, and action plans, tying performance monitoring directly to quality management.
KEY RESULTS
- Six countries (India, China, Argentina, Bolivia, Paraguay, and Germany) manage documentation and quality on one platform
- The first LOYAL implementation delivered in English has expanded to global QMS use
- 30 automated KPIs across 3 dashboards give production teams daily visibility into performance
- Training and implementation were carried out remotely, through 2020’s global disruptions
CUSTOMER EXPERIENCE
“The implementation process was very pleasant and fruitful. The tool allowed us to keep our quality management system perfectly up to date.” Mariana Antonielli, Head of Quality Assurance, DVA Agro
WHAT’S NEXT
DVA is planning to implement LOYAL 6 and incorporate additional quality-management tools to support its global operations.
Could LOYAL Support your global quality system?
Centralize documentation, quality processes, and performance management across your organization.
