Technical Requirements

Loyal is available for installation on Windows or Linux operating systems. The platform supports various database engines including MySql, SQL Server and Oracle. For more information regarding hardware and software requirements, please contact us via email at info@loyal-solutions.com.

FAQ

Loyal Solutions is a system of software modules designed to manage documents and quality systems. Loyal Solutions has more than 20 years of market experience and is used by more than 150 companies across Latin America. The same infrastructure can be used to design systems to manage quality, security, hygiene and environmental systems. Loyal Solutions facilitates improvements in productivity and efficiency: reporting errors, providing clear critical paths, notifying pending actions and keeping information and responsibilities simple and visible.
Loyal Solutions es una plataforma en constante evolución y que actualmente posee 5 módulos: DMS para la gestión documental, QMS para seguimiento y trazabilidad de eventos de calidad, RSK que permite la generación de riesgos con su correspondiente probabilidad e impacto, CMP que permite la definición de todos los requisitos normativos que debe cumplir una organización y las áreas de aplicación y un módulo de indicadores de gestión llamado KPI.
The DMS module allows you to manage every type of document generated within your business. Control, revision, publication, updates and questions are all organized and customized by the user. DMS guarantees that each registered user has secure and efficient access to the documents that they need.

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QMS® is a market leading software application designed for the administration and control of quality management. In some cases, clients are looking to obtain quality certification for the first time, others may be in the process of recertification or perhaps simply looking to improve the quality of their products, processes and services. In all three cases, QMS® provides a backbone, a software tool that tangibly improves the efficiency of quality and document administration.

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The KPI module enables different users to generate a personalized set of performance indicators that they wish to track. Direct reports can be linked into the tracking system and consulted online, allowing faster status updates. The KPI module can also be linked to data sources external to the Loyal Solutions system, allowing for one single integrated view of progress.

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The RSK® module allows the generation of risks with their corresponding probability and impact. It also facilitates the management of organizational risks through a matrix of heat and dynamic boards. Risks can be associated with the corresponding processes and emit controls and action plans to mitigate their probability of occurrence and impact.

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The CMP® module allows the definition of all the regulatory requirements that an organization and the application areas must comply with. Through boards you can manage and plan the agendas of the various requirements to assess compliancewith each of them.

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In contrast to alternative systems, Loyal Solutions modules have all been designed specifically for the end user. The simplicity of the interfaces and level of personalization offered by Loyal Solutions are intended to facilitate implementation and encourage daily use of the software. Not only do the modules ensure constant traceability of all company events and key documents, Loyal Solutions simplifies problem resolution and guarantees the best in information security.
Loyal Solutions is parametrizable. During the process of implementing the software, Loyal trainers will demonstrate how to standardize formats, numbers, workflows, fields and processes in order to adapt the software to the particular needs of your team.
No, the DMS module is designed to work with all Microsoft Office products. Any existing digital documents in these formats can be directly uploaded to the Loyal Solutions system.
Loyal Solutions modules are smart. The system will automatically notify a user via email if their attention or action is required. All users can be sure that they will be proactively alerted to tasks and deadlines. Loyal Solutions is designed with a culture of continuous improvement in mind.
The Loyal Solutions system can be installed in just two weeks. The process involves installation of the product, training, adjustments required by individual companies and preparing the system to start uploading documents and generating the first process forms. Once installed, Loyal Solutions offers 24 hour online support, available to all users.