{"id":6586,"date":"2025-06-03T18:43:48","date_gmt":"2025-06-03T21:43:48","guid":{"rendered":"https:\/\/loyal-solutions.com\/beneficios\/4-como-loyal-solutions-mejora-la-gestion-de-reclamos-hallazgos-y-acciones\/"},"modified":"2026-04-15T14:06:35","modified_gmt":"2026-04-15T17:06:35","slug":"4-claims-management","status":"publish","type":"page","link":"https:\/\/loyal-solutions.com\/beneficios\/en\/4-claims-management\/","title":{"rendered":"4. Claims management"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width_css=&#8221;stretch_row_css&#8221; wrap_container=&#8221;yes&#8221; css=&#8221;.vc_custom_1748119206784{margin-top: 0px !important;margin-bottom: 0px !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; el_class=&#8221;padcelu sec-top&#8221;][vc_column css=&#8221;.vc_custom_1666457852252{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;How LOYAL Solutions enhances the management of claims, findings, nonconformities, and actions&#8221; font_container=&#8221;tag:h2|text_align:center|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1761098712486{margin-top: 0px !important;padding-top: 0px !important;padding-bottom: 20px !important;}&#8221; font_weight=&#8221;600&#8243; skin=&#8221;dark&#8221; enable_typewriter=&#8221;yes&#8221; show_border=&#8221;yes&#8221; border_skin=&#8221;dark&#8221; border_size=&#8221;sm&#8221; animation_delay=&#8221;&#8221; animation_type=&#8221;fadeInDown&#8221; css_params=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">Implementing a quality management software (QMS) like LOYAL Solutions allows you to efficiently manage claims, findings, nonconformities, and improvement actions. These are key aspects to maintaining and enhancing quality within your organization. Here\u2019s how LOYAL Solutions can help you in each of these processes.<\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;7033&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1760684502615{margin-top: 0px !important;padding-top: 0px !important;padding-right: 15% !important;padding-left: 15% !important;}&#8221; hover_effect=&#8221;yes&#8221; animation_type=&#8221;fadeInUp&#8221; css_params=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;middle&#8221; parallax=&#8221;content-moving-fade&#8221; parallax_speed_bg=&#8221;3&#8243; css=&#8221;.vc_custom_1748987178270{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 4% !important;padding-bottom: 4% !important;background-image: url(https:\/\/loyal-solutions.com\/beneficios\/wp-content\/uploads\/2025\/06\/Diseno-sin-titulo-7.jpg?id=6196) !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; el_class=&#8221;botazul&#8221;][vc_column css=&#8221;.vc_custom_1748265747953{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-right: 25px !important;padding-bottom: 0px !important;padding-left: 25px !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_custom_heading text=&#8221;Interested? Contact us today.&#8221; font_container=&#8221;tag:h1|font_size:50px|text_align:center|color:%23ffffff|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1752960891935{padding-top: 20px !important;padding-bottom: 35px !important;}&#8221; font_weight=&#8221;600&#8243; skin=&#8221;light&#8221; enable_typewriter=&#8221;yes&#8221; animation_delay=&#8221;&#8221; el_class=&#8221;mb-0 sombraoscura&#8221; animation_type=&#8221;fadeInDown&#8221; css_params=&#8221;&#8221;][vc_btn title=&#8221;Contact us NOW&#8221; style=&#8221;3d&#8221; shape=&#8221;rounded&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fas fa-phone-volume&#8221; css=&#8221;.vc_custom_1758316016574{padding-top: 30px !important;}&#8221; skin=&#8221;tertiary&#8221; btn_fw=&#8221;600&#8243; btn_ls=&#8221;1px&#8221; animation_delay=&#8221;1000&#8243; hover_effect=&#8221;hover-icon-left&#8221; add_icon=&#8221;true&#8221; animation_type=&#8221;bounceInUp&#8221; css_params=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Floyal-solutions.com%2Fcontact-us%2F&#8221;][\/vc_column][\/vc_row][vc_row full_width_css=&#8221;stretch_row_css&#8221; wrap_container=&#8221;yes&#8221; css=&#8221;.vc_custom_1748988793500{margin-top: 0px !important;padding-top: 30px !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1748119699856{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; el_class=&#8221;conmu1&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;]<div class=\"porto-sicon-box  wpb_custom_e2f6d9af692334a8eb818c1e6a740858 style_3 default-icon flex-wrap\" data-appear-animation=\"fadeInLeft\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:var(--porto-quaternary-color);font-size:40px;\"><i class=\"fas fa-edit\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">Claims management<\/h3><\/div> <!-- header --><div class=\"porto-sicon-description\" style=\"\"><strong>LOYAL Solutions<\/strong> centralizes all claims in a single accessible database, making tracking, analysis, and resolution easier. With automatic classification and prioritization, you can quickly set urgency levels and assign specific owners. The platform also generates detailed reports that help identify recurring patterns, enabling the organization to proactively address problem areas.<\/div> <!-- description --><\/div><!-- porto-sicon-box -->[vc_toggle title=&#8221;Benefits&#8221; css_animation=&#8221;left-to-right&#8221; css=&#8221;.vc_custom_1761098791417{margin-bottom: 0px !important;}&#8221; css_params=&#8221;&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Improved response and resolution times<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Identification of trends and root causes<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">30% less time spent on claim tracking<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;conmu2&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;]<div class=\"porto-sicon-box  vc_custom_1761098824638  wpb_custom_9bdc3fad9b77c07f8c32fe2d2273838e style_3 default-icon flex-wrap\" data-appear-animation=\"fadeInLeft\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:var(--porto-secondary-color);font-size:40px;\"><i class=\"fas fa-search-location\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">Findings management<\/h3><\/div> <!-- header --><div class=\"porto-sicon-description\" style=\"\"><strong>LOYAL Solutions<\/strong> ensures continuous monitoring of findings status and provides real-time visibility to all stakeholders. Each internal finding, whether detected in audits or inspections, is recorded and automatically assigned to a responsible party for resolution.<\/div> <!-- description --><\/div><!-- porto-sicon-box -->[vc_toggle title=&#8221;Benefits&#8221; css_animation=&#8221;left-to-right&#8221; css=&#8221;.vc_custom_1761098901433{margin-bottom: 0px !important;}&#8221; css_params=&#8221;&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">More efficient documentation and tracking of findings<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">40% improvement in resolution speed<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Detailed reports accessible to all levels of the organization<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row full_width_css=&#8221;stretch_row_css&#8221; wrap_container=&#8221;yes&#8221; css=&#8221;.vc_custom_1748989305305{padding-top: 20px !important;padding-bottom: 10px !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1748988402228{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; el_class=&#8221;conmu3&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;]<div class=\"porto-sicon-box  vc_custom_1761098928822  wpb_custom_ea42b0a71c682f01264c09b654a21bac style_3 default-icon flex-wrap\" data-appear-animation=\"fadeInLeft\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:var(--porto-tertiary-color);font-size:40px;\"><i class=\"far fa-calendar-check\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">Nonconformity management<\/h3><\/div> <!-- header --><div class=\"porto-sicon-description\" style=\"\">Nonconformities (NC) occur when products, processes, or services fail to meet established requirements.<br \/>\n<strong>LOYAL Solutions<\/strong> allows you to record and classify them in a structured way, automatically linking corrective actions and enabling clear tracking to ensure timely resolution.<\/div> <!-- description --><\/div><!-- porto-sicon-box -->[vc_toggle title=&#8221;Benefits&#8221; css_animation=&#8221;left-to-right&#8221; css=&#8221;.vc_custom_1761098965367{margin-bottom: 0px !important;}&#8221; css_params=&#8221;&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">25% less time to implement corrective actions<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Improved traceability and documentation, ideal for audits<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Ongoing compliance with international standards and regulations<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;conmu4&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;]<div class=\"porto-sicon-box  vc_custom_1761098995518  wpb_custom_b24bdd01687a8ec194bb98e09340467e style_3 default-icon flex-wrap\" data-appear-animation=\"fadeInLeft\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:#f9b711;font-size:40px;\"><i class=\"far fa-check-circle\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">Improvement actions management<\/h3><\/div> <!-- header --><div class=\"porto-sicon-description\" style=\"\"><strong>LOYAL Solutions<\/strong> allows you to plan, execute, and track corrective and preventive actions, automating the workflow to ensure timely approval, implementation, and verification. It also evaluates their effectiveness and enables follow-up adjustments.<\/div> <!-- description --><\/div><!-- porto-sicon-box -->[vc_toggle title=&#8221;Benefits&#8221; css_animation=&#8221;left-to-right&#8221; css=&#8221;.vc_custom_1761099027979{margin-bottom: 0px !important;}&#8221; css_params=&#8221;&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">20% improvement in the effectiveness of preventive actions<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">On-time execution thanks to process automation<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Full control over the update of internal procedures and documents<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row full_width_css=&#8221;stretch_row_css&#8221; wrap_container=&#8221;yes&#8221; css=&#8221;.vc_custom_1748988981473{margin-top: 30px !important;margin-bottom: 0px !important;padding-top: 0px !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; el_class=&#8221;padcelu&#8221;][vc_column css=&#8221;.vc_custom_1748119699856{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; el_class=&#8221;conmu1&#8243; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column_text css_animation=&#8221;bottom-to-top&#8221; css=&#8221;.vc_custom_1761099084085{margin-top: 0px !important;border-top-width: 4px !important;border-right-width: 4px !important;border-bottom-width: 4px !important;border-left-width: 4px !important;padding-top: 20px !important;padding-right: 15px !important;padding-bottom: 20px !important;padding-left: 15px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-color: var(&#8211;porto-primary-color) !important;}&#8221; css_params=&#8221;&#8221;]<\/p>\n<h3><strong>Additional benefits:<\/strong><\/h3>\n<p><strong>Operational efficiency<\/strong>: Task automation, fewer errors, and faster response times.<br \/>\n<strong>Analysis and continuous improvement<\/strong>: Reports that identify trends and drive ongoing optimization.<br \/>\n<strong>Customer satisfaction<\/strong>: Quick responses that improve the experience and strengthen loyalty.<\/p>\n<p>Implementing LOYAL Solutions enhances your quality processes, boosts efficiency, and strengthens compliance.<\/p>\n<p><strong>Discover how we can help you create a real impact in your company!<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_section bottom_divider_type=&#8221;waves&#8221; bottom_divider_height=&#8221;150px&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; bottom_divider_color=&#8221;#eaeaea&#8221; css=&#8221;.vc_custom_1746456734440{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 75px !important;padding-bottom: 75px !important;background-color: var(&#8211;porto-light-color) !important;}&#8221; bottom_divider_class=&#8221;div1&#8243; css_params=&#8221;&#8221;][vc_row][vc_column text_align=&#8221;center&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_video link=&#8221;https:\/\/www.youtube.com\/watch?v=Fimnai8FHfE&amp;list=PLeX2ePi89ZNLJ2GQC1eFGh9PF1M9zCM0s&amp;index=4&#8243; align=&#8221;center&#8221; css_animation=&#8221;bounceInLeft&#8221; css=&#8221;&#8221; css_params=&#8221;&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; wrap_container=&#8221;yes&#8221; css=&#8221;.vc_custom_1747947143230{margin-top: -2px !important;background-color: #eaeaea !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; el_class=&#8221;CTA sec-res&#8221;][vc_column text_align=&#8221;center&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221;][vc_column_text css_animation=&#8221;bottom-to-top&#8221; css=&#8221;.vc_custom_1761099099492{padding-top: 12px !important;}&#8221; text_color=&#8221;var(&#8211;porto-secondary-color)&#8221; css_params=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">We want to get to know your company!<br \/>\nSchedule a meeting with our team<\/h2>\n<p>[\/vc_column_text][vc_btn title=&#8221;Start Now&#8221; style=&#8221;3d&#8221; shape=&#8221;rounded&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;.vc_custom_1776272811244{padding-top: 30px !important;padding-bottom: 0px !important;}&#8221; skin=&#8221;dark&#8221; btn_fw=&#8221;600&#8243; btn_ls=&#8221;1px&#8221; animation_delay=&#8221;1000&#8243; animation_type=&#8221;bounceInUp&#8221; css_params=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fcalendar.app.google%2FbmUVXTbuRzJeLx1KA&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width_css=&#8221;stretch_row_css&#8221; wrap_container=&#8221;yes&#8221; css=&#8221;.vc_custom_1748119206784{margin-top: 0px !important;margin-bottom: 0px !important;}&#8221; conditional_render=&#8221;%5B%7B%22value_role%22%3A%22administrator%22%7D%5D&#8221; css_params=&#8221;&#8221; el_class=&#8221;padcelu sec-top&#8221;][vc_column css=&#8221;.vc_custom_1666457852252{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;How LOYAL Solutions enhances the management of claims, findings, nonconformities, and actions&#8221; font_container=&#8221;tag:h2|text_align:center|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1761098712486{margin-top: 0px !important;padding-top: 0px !important;padding-bottom: 20px !important;}&#8221; font_weight=&#8221;600&#8243; skin=&#8221;dark&#8221; enable_typewriter=&#8221;yes&#8221; show_border=&#8221;yes&#8221; border_skin=&#8221;dark&#8221; border_size=&#8221;sm&#8221; animation_delay=&#8221;&#8221; animation_type=&#8221;fadeInDown&#8221; css_params=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; css_params=&#8221;&#8221;] Implementing a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6586","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/loyal-solutions.com\/beneficios\/en\/wp-json\/wp\/v2\/pages\/6586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loyal-solutions.com\/beneficios\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loyal-solutions.com\/beneficios\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loyal-solutions.com\/beneficios\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/loyal-solutions.com\/beneficios\/en\/wp-json\/wp\/v2\/comments?post=6586"}],"version-history":[{"count":3,"href":"https:\/\/loyal-solutions.com\/beneficios\/en\/wp-json\/wp\/v2\/pages\/6586\/revisions"}],"predecessor-version":[{"id":7174,"href":"https:\/\/loyal-solutions.com\/beneficios\/en\/wp-json\/wp\/v2\/pages\/6586\/revisions\/7174"}],"wp:attachment":[{"href":"https:\/\/loyal-solutions.com\/beneficios\/en\/wp-json\/wp\/v2\/media?parent=6586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}