How LOYAL Solutions enhances the management of claims, findings, nonconformities, and actions

Implementing a quality management software (QMS) like LOYAL Solutions allows you to efficiently manage claims, findings, nonconformities, and improvement actions. These are key aspects to maintaining and enhancing quality within your organization. Here’s how LOYAL Solutions can help you in each of these processes.

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Claims management

LOYAL Solutions centralizes all claims in a single accessible database, making tracking, analysis, and resolution easier. With automatic classification and prioritization, you can quickly set urgency levels and assign specific owners. The platform also generates detailed reports that help identify recurring patterns, enabling the organization to proactively address problem areas.
  • Improved response and resolution times
  • Identification of trends and root causes
  • 30% less time spent on claim tracking

Findings management

LOYAL Solutions ensures continuous monitoring of findings status and provides real-time visibility to all stakeholders. Each internal finding, whether detected in audits or inspections, is recorded and automatically assigned to a responsible party for resolution.
  • More efficient documentation and tracking of findings
  • 40% improvement in resolution speed
  • Detailed reports accessible to all levels of the organization

Nonconformity management

Nonconformities (NC) occur when products, processes, or services fail to meet established requirements.
LOYAL Solutions allows you to record and classify them in a structured way, automatically linking corrective actions and enabling clear tracking to ensure timely resolution.
  • 25% less time to implement corrective actions
  • Improved traceability and documentation, ideal for audits
  • Ongoing compliance with international standards and regulations

Improvement actions management

LOYAL Solutions allows you to plan, execute, and track corrective and preventive actions, automating the workflow to ensure timely approval, implementation, and verification. It also evaluates their effectiveness and enables follow-up adjustments.
  • 20% improvement in the effectiveness of preventive actions
  • On-time execution thanks to process automation
  • Full control over the update of internal procedures and documents

Additional benefits:

Operational efficiency: Task automation, fewer errors, and faster response times.
Analysis and continuous improvement: Reports that identify trends and drive ongoing optimization.
Customer satisfaction: Quick responses that improve the experience and strengthen loyalty.

Implementing LOYAL Solutions enhances your quality processes, boosts efficiency, and strengthens compliance.

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